DELIVERY & SHIPMENT

 

Hebe Studio delivers worldwide from its offices in Milan with DHL EXPRESS or STANDARD service. Please note that all orders are pre-orders and will be delivered up to two weeks.

All shipment & delivery charges will be calculated in the my bag section once you proceed to check-out. Please allow for 2-3 working days from the moment in which the order is forwarded to our shipping warehouse.

Once your order has left us, you will receive an email containing an air waybill number to track its progress online. If you are a ruegistered customer, you can also follow your delivery by signing into your account and selecting My Account, followed by Order Status.

 

INTERNATIONAL DELIVERY POLICIES

You may be subject to import duties and taxes once a shipment reaches your country. Additional customs clearance charges must be paid by you; Hebe Studio has no control over these charges and cannot predict what they might be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.

Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from Hebe Studio you are considered the “importer of record” and must comply with all laws and regulations of the country in which you are receiving the goods.

You may be subject to import duties and taxes once a shipment reaches your country. Additional customs clearance charges must be paid by you; Hebe Studio has no control over these charges and cannot predict what they might be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.

Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from Hebe Studio you are considered the “importer of record” and must comply with all laws and regulations of the country in which you are receiving the goods.

 

DELIVERY TIMES:

Express delivery once order is ready to be shipped: (delivery times refer to working days) 
Italy: 24-48 hours (excluding islands: 48-72 hours) Europe: 48-72 hours Outside of Europe: 72-96 hours 
Standard delivery takes up to 5 working days.