TERMS & CONDITIONS

GENERAL INFORMATION

This website, www.hebe-studio.com , is operated by Hebe Srl , with headquarters in Via Pietro Maroncelli, 20154 Milan, Italy.

Throughout the site, the terms “we,” “us,” and “our” refer to Hebe Srl. The terms “you” and “your” refer to users of the site and customers who place orders through it.

By accessing or using this website and/or placing an order, you confirm that you have read, understood and agree to be bound by these Terms and Conditions.

Hebe Srl reserves the right to modify or update these Terms and Conditions at any time without notice. It is your responsibility to periodically review this page before using the site or placing an order.

If you have any questions regarding these Terms and Conditions, please contact us before placing an order.

ORDERS

By placing an order through www.hebe-studio.com , you confirm that all information provided is accurate, complete, and up-to-date.

All purchases made through this website are subject to these Terms and Conditions and constitute a contract between you and Hebe Srl.

By placing an order, you confirm that the products purchased are intended for personal use only and not for resale.

All orders are subject to product availability and acceptance by Hebe Srl.

Product prices and availability are subject to change without notice.

When you place an order on the site, you are making an offer to purchase the selected products. The payment method can be authorized at the time of purchase, but the charge will only be made once the order has been processed and shipped.

If any of the items in your order are unavailable, we will notify you by email and either process the order with the available items or cancel the order if necessary.

Once shipped, your order cannot be changed. If you would like to request a change before shipping, please contact our customer service team at:

customercare@hebe-studio.com

Hebe Srl reserves the right to refuse or cancel any order if fraudulent, illegal, or suspicious activity is suspected.

PRODUCT INFORMATION

We take all reasonable steps to ensure that product descriptions, images and prices displayed on the site are accurate.

However, product descriptions and specifications are for general information purposes only and may occasionally contain minor inaccuracies.

While we try to display product colors as accurately as possible, we cannot guarantee that your device or browser will display those colors exactly as they appear in reality.

Hebe Srl reserves the right to correct any errors in product information, pricing, or availability at any time.

PAYMENT

We accept payments via the following methods:

·       Visa

·       MasterCard

·       Master

·       American Express

·       PayPal

We also offer the option of paying in three installments with Klarna .

All prices displayed on the site are expressed in Euros (€) and include the applicable Italian VAT .

Your payment method will be charged once your order has been processed and shipped.

DELIVERY

Orders are processed and shipped from Milan, Italy , via DHL Express .

Orders are generally processed within 24–72 hours , excluding weekends and holidays.

Estimated delivery times vary by destination and may be subject to customs procedures for international shipments.

For more information on delivery times and international shipping, please visit our Shipping & Returns page.

RETURNS

Items can be returned within 14 days of receipt , provided they are returned in perfect condition and with all original tags attached.

Returns must be initiated through the returns section available on our website.

Once the returned item is received and inspected, your refund will be processed according to our Return Policy .

For full details, see the Shipping & Returns page.

RESPONSIBILITY

Hebe Srl reserves the right to modify information, prices, specifications, and product descriptions at any time.

Nothing in these Terms and Conditions excludes or limits liability for death or personal injury resulting from negligence, fraud or any other liability which cannot be excluded under applicable law.

To the maximum extent permitted by law, Hebe Srl will not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products through it.

Although we take all reasonable steps to ensure the proper functioning of the site, we cannot guarantee that access to the site will always be continuous or error-free.

Hebe Srl is not responsible for the content of any external sites linked to this site.

USE OF THE SITE

You agree not to use this website to transmit or post any materials that are:

·       illegal, threatening, defamatory or offensive

·       abusive, discriminatory or obscene

·       in violation of intellectual property rights

·       intended to damage or disrupt the operation of the site or its users

You further agree not to attempt to gain unauthorized access to the Website, its servers, or its data.

COPYRIGHT

All content on www.hebe-studio.com , including text, images, graphics, logos, and designs, is the property of Hebe Srl and is protected by copyright and intellectual property laws.

You may download or view the contents of the site solely for your personal, non-commercial use .

Any reproduction, distribution, modification, or commercial use of the site's contents without the prior written permission of Hebe Srl is strictly prohibited.

APPLICABLE LAW

These Terms and Conditions are governed by and construed in accordance with the laws of Italy .

Any dispute relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Milan, Italy .